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About transportation We promise that once the order is confirmed and payment is completed, the goods will be shipped within the next working day after order confirmation. Typical shipping time is 7 to 15 working days depending on the destination and cargo transportation method. We will work hard to ensure that the goods arrive at the destination on time, but factors beyond our control (such as customs clearance, weather conditions, etc.) may cause delays in transportation time. In this case we will endeavor to notify the customer and provide an updated estimated time of arrival. Refund process If the customer is not satisfied with the goods received or has quality problems, they can apply for a refund. Refunds will be processed according to the following process: 1: Customers should contact us within the specified time after receiving the goods and provide the reason for the refund and relevant evidence. 2: We will process the refund request as soon as possible after receiving it. We may ask customers to provide relevant evidence, such as photos or videos, to prove damage or quality problems to the goods. After approval, we will refund the refund amount to the original payment method used by the customer within a reasonable time, or make other arrangements according to the customer's requirements.